Practical Silverware - Silversmiths and Engravers
Questions, comments and order enquiries
Here at Practical Silverware, we strive for 100% customer satisfaction so we offer a number of methods you can use to contact us regarding any order enquiries or comments / complaints that you may have:
- By telephone: Call us on +44 (0)20 8943 3257 Monday to Thursday between 8.00am - 4.30pm and between 8.00am - 4.00pm on Fridays. We will always endeavour to solve your problem quickly and efficiently over the telephone.
- By e-mail:Email us here anytime and we will respond as soon as possible with a concise and helpful answer usually within 24 hours. Because of opening times, responses may take a little longer but any e-mails sent over the weekend will be replied to by 10.00am Monday morning.
- By fax: Fax us on +44 (0)20 8943 4713 Monday to Thursday bewteen 8.00am - 4.30pm and between 8.00am - 4.00pm on Fridays. We will reply to faxes that are sent over the weekend within 24-hours or by 10.00am on Monday morning.
- By post: Any correspondence you may have should be sent to:
Practical Silverware
87 Railway Road
Teddington
Middlesex
TW11 8RZ
UK
We may take a little longer to respond to postal enquiries, but we aim to reply within-48 hours.
We are happy to help
We are more than happy to deal with your questions and queries and any information exchanged will be strictly private & confidential. We want to help make your shopping experience as enjoyable as possible at Practical Silverware so we appreciate any feedback and comments regarding the quality of service and products.