Using the website
How do I add products to my shopping cart?
Click the    button which is on the right of the product prices. This will open up a new window and you can then update your shopping cart. You can also empty your cart in this window or proceed directly to the checkout.
Can I change the quantities of my chosen product/s?
Yes. At any time you can click the 'view cart' link under our logo and a new window will open with details of the product/s currently in your cart. Click the 'amend' link and you will be moved to a new page with a larger product image. A drop down menu allows you to select a quantity (default being 1 item) and then to update your cart.
How do I navigate Practical Silverware?
For navigation, the main tool is the drop down menu under our logo at the top of the page. Just select a category that you wish to view and you will be taken there. Also, you can use the horizontal bar across the page which contains a select few of our categories. For example, if you are looking for a bottle collar, you can find that in the 'wine accessories' section.
Can I get a detailed look at all the products?
Yes. By clicking on the    button next to the images or on the images themselves, you will be moved to a new page with a larger image of the product you have chosen to view. There you will find a stock code, a description and the price of the product. You can also purchase directly from these screens or navigate to any other part of the site.
How does the contact form work?
In order for us to gain valuable feedback from new & returning customers, we will always listen to your comments. All you have to do is fill in the form using the text areas provided and click the 'send form' button. It only needs to be pressed once and a confirmation that your form has been sent will display.
 
87 Railway Road, Teddington, Middlesex, TW11 8RZ, UK  Tel: 020 8943 3257  Fax: 020 8943 4713
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